Return Policy

As always we hope you enjoy your DuroGreen® furniture, but if you need to return the item please follow these guidelines:

  • You may return your item for a full refund within 14 days of delivery.  When your item is received and inspected at our facility we will issue credit to your account within 72 hours.

  • The shipping costs will be deducted from your total refund amount.

  • Returned items must be in new condition, in original packaging to qualify for a refund.

  • Items that MAY NOT be returned: clearance items, gift certificates, and custom orders.

  • Please be sure to inspect your package(s)at the time of delivery. If the box has any damage, or if there is any reason you are concerned with its packaging or delivery, please write, “Product Damaged” clearly on the sheet the delivery agent asks you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem, and your order will be fulfilled as soon as possible

  • To return your item please contact Durogreen Customer Service at 574-327-6943 or info@durogreenoutdoor.com and request a prepaid return label to apply to your package.